Our Customer Satisfaction Guarantee

We take our obligations to you, our customer, seriously. You are trusting us with your hard earned money to provide you with a wonderful range of American made products that will be of excellent value and delivered promptly.

We have carefully selected each and every product that we offer you to help you enjoy birding in your home and your yard, offering bird feeders, bird houses, food, nectar, and even nesting materials and brushes to keep your items clean and safe for your feathered friends. We also carry an interesting variety of items to decorate your home or jewelery to decorate yourself or your spouse.

If an item should arrive damaged, a very rare occurrence, we ask that you keep all packing materials and contact us immediately. We will advise you on how to proceed and work diligently to make things right. We can guarantee you the best customer service on the planet, and will work with you to the common goal of your complete satisfaction.

Please note: we list all of the pertinent information for each product, including dimensions, to help you select the best products for your needs. Because of the high cost of shipping and distributor restocking, we cannot accept returns.

Respectfully yours,
Kathy Stieg